Definitions
In these terms and conditions ("the Terms") unless the context otherwise requires, the following words and phrases shall have the following meanings:
"Customer Material" means any information provided by the customer to Maldon Cookshop Ltd including, but without limitation, your details, delivery details, requirements or any information provided in the Enquiry or Order;
"Enquiry" means any enquiry made of Maldon Cookshop;
"Force Majeure Event" includes any delay or failure to perform our obligations as set out in these Terms where such delay or failure to perform arises from circumstances beyond our reasonable control, including (without limitation) any Act of God, communications failure, death, destruction, fire, flood, strikes, riots, accident, disruption to energy supplies, civil commotion, acts of terrorism or war;
"Order Confirmation" an order confirmation from Maldon Cookshop to you confirming receipt of your payment and the acceptance of your order;
"Price" means a price issued by Maldon Cookshop to you in response to an Order Confirmation and/or an Enquiry;
"Product" means products available for sale on the Website;
"Maldon Cookshop", "us" or "we" means Maldon Cookshop Ltd (Company Number 1328775) whose registered office is at Copper Beech, Tenterfield Road Maldon Essex CM9 5EN (VAT Number: GB 312 4428 93);
"Website" means the website for the sale of the Products at www.maldoncookshop.co.uk;
"Writing" includes email, fax, or other comparable means of communication;
"you", "your" or "customer" means the person, firm or company placing an order for products with Maldon Cookshop Ltd.
General
These Terms govern the contract to the exclusion of all other terms and conditions stipulated in any other communication or document unless expressly agreed in writing by Maldon Cookshop.
Maldon Cookshop reserves the right to vary the content of these Terms from time to time, with any changes being published on the Website. However, such variations will not affect any Contract between Maldon Cookshop and you. Continued use of the Website, or any of its services will signify that you agree to any such changes.
We may correct any typographical, clerical or other error or omission in any information on the Website or in any email or other document or communication issued by Maldon Cookshop without incurring any liability on our part.
If any clause or part of a clause in these Terms is held by any Court of competent authority to be unlawful, invalid or unenforceable, such clause or part shall be severed and the remaining provisions of these Terms shall remain in full force and effect.
We reserve the right to amend images, product information, prices and charges periodically in line with our suppliers and partners.
Product Details
The products displayed on this website are not shown to actual size nor are their images binding as to detail. Some products may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other products may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item, and your attention is drawn to the product details and content where given. If the product you receive is materially different from the product details specified you would be entitled to reject it without penalty.
Our Right to Cancel
We reserve the right to cancel your order if:
after receiving your order and before we send you your Order Confirmation, we become aware of a pricing error in respect of the product you have ordered, we reserve the right to withdraw the product from sale and inform you accordingly; or a Force Majeure Event occurs.
If we do cancel your order we will notify you by e-mail and will offer an alternative replacement product or refund to you any amounts paid to us as soon as possible and in any event within 30 days of your order.
We shall not be liable to you for any loss, damage, costs expenses or claims that you may incur, for orders cancelled by us before we send your Order Confirmation.
This clause does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
These Terms, together with our Website prices, delivery details, contact details and privacy policy set out the whole of our agreement relating to the supply of the products by us. Nothing said by any sales person on our behalf should be understood as a variation of these Terms or as an authorised representation about the nature or quality of any products offered for sale by us. Save for fraud or fraudulent misrepresentation or any statutory obligation, we shall have no liability for any such representation being untrue or misleading.
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